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Due to health, safety, and legal regulations surrounding alcoholic beverages:
#text-4207443216 { color: rgb(0,0,0); } #text-4207443216 > * { color: rgb(0,0,0); }All sales are final. We do not accept returns on alcoholic products once they have been delivered.
We may offer a replacement or refund under the following conditions:
If your order arrives damaged or broken during transit.
If you receive a product different from what you ordered.
If the product is faulty (e.g., leaking bottle, compromised seal)
#text-2886699892 { color: rgb(0,0,0); } #text-2886699892 > * { color: rgb(0,0,0); }We take great care in packaging all orders using protective materials. However, in rare cases, damage may occur during shipping.
To qualify for a replacement or refund, you must:
👉 Claims submitted after 48 hours may not be accepted.
#text-1160800672 { color: rgb(0,0,0); } #text-1160800672 > * { color: rgb(0,0,0); }Once your claim is reviewed and approved:
Processing times may vary depending on your payment provider.
#text-2169790195 { color: rgb(0,0,0); } #text-2169790195 > * { color: rgb(0,0,0); }We do not accept returns or refunds in the following cases:
If a delivery fails due to:
The order may not be eligible for a refund.
#text-2212813538 { color: rgb(0,0,0); } #text-2212813538 > * { color: rgb(0,0,0); }Customers are responsible for ensuring that alcohol delivery is permitted in their location.
Noir Cellars is not liable for orders delayed, seized, or rejected due to local laws or regulations
#text-3093268025 { text-align: center; color: rgb(0,0,0); } #text-3093268025 > * { color: rgb(0,0,0); }All customers must be of legal drinking age in their jurisdiction.
If delivery fails due to age verification issues, refunds may not be issued.
#text-3072531742 { text-align: center; color: rgb(0,0,0); } #text-3072531742 > * { color: rgb(0,0,0); }