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Due to health, safety, and legal regulations surrounding alcoholic beverages:
#text-1061399303 { color: rgb(0,0,0); } #text-1061399303 > * { color: rgb(0,0,0); }All sales are final. We do not accept returns on alcoholic products once they have been delivered.
We may offer a replacement or refund under the following conditions:
If your order arrives damaged or broken during transit.
If you receive a product different from what you ordered.
If the product is faulty (e.g., leaking bottle, compromised seal)
#text-3536961477 { color: rgb(0,0,0); } #text-3536961477 > * { color: rgb(0,0,0); }We take great care in packaging all orders using protective materials. However, in rare cases, damage may occur during shipping.
To qualify for a replacement or refund, you must:
👉 Claims submitted after 48 hours may not be accepted.
#text-4012685167 { color: rgb(0,0,0); } #text-4012685167 > * { color: rgb(0,0,0); }Once your claim is reviewed and approved:
Processing times may vary depending on your payment provider.
#text-4206742800 { color: rgb(0,0,0); } #text-4206742800 > * { color: rgb(0,0,0); }We do not accept returns or refunds in the following cases:
If a delivery fails due to:
The order may not be eligible for a refund.
#text-814505635 { color: rgb(0,0,0); } #text-814505635 > * { color: rgb(0,0,0); }Customers are responsible for ensuring that alcohol delivery is permitted in their location.
Noir Cellars is not liable for orders delayed, seized, or rejected due to local laws or regulations
#text-3181068843 { text-align: center; color: rgb(0,0,0); } #text-3181068843 > * { color: rgb(0,0,0); }All customers must be of legal drinking age in their jurisdiction.
If delivery fails due to age verification issues, refunds may not be issued.
#text-2167702872 { text-align: center; color: rgb(0,0,0); } #text-2167702872 > * { color: rgb(0,0,0); }